FAQ

  • What services does Atrium Bold Property Management offer?

    Atrium Bold, LLC offers both property and asset management services, including residential property management for single-family homes and multi-family units. Duties include tenant screening, rent collection, maintenance and accounting.

  • How do I get started with your property management services?

    To get started, simply contact us through our website and fill in our tenant application. We'll schedule a consultation to discuss your property management needs and develop a customized plan tailored to your specific requirements.

  • What areas do you serve?

    We proudly serve multiple locations, including Alpine, WY; Star Valley Ranch, WY; Park City, UT; Driggs, ID; Evergreen, CO; and Las Vegas, NV. Our local expertise in these areas allows us to provide exceptional property management services.

  • How do I contact Atrium Bold, LLC?

    You can reach us through our website’s contact form, call our office directly, or visit one of our locations. We’re here to assist you with all your property management needs and look forward to working with you.

  • Do you offer property inspection services?

    Yes, we conduct regular property inspections to ensure that properties are well-maintained and any issues are addressed promptly. This includes move-in, move-out, and periodic inspections throughout the lease term.

  • Requirements for acceptance?

    We conduct a thorough screening process for all potential tenants, including credit checks, background checks, employment verification, and rental history reviews. This ensures we place reliable and responsible tenants in your property.

  • What is your process for handling emergencies?

    Our team responds promptly to handle emergencies such as plumbing leaks, electrical problems, and other critical maintenance issues to ensure tenant safety and property protection.

  • How do you handle tenant disputes or issues?

    Our team is trained to handle tenant disputes professionally and efficiently. We work to resolve issues amicably through clear communication and adherence to lease agreements, ensuring a positive relationship between landlords and tenants.

  • Can you assist with property renovations or upgrades?

    Yes, we can coordinate property renovations and upgrades. Our team will help plan and manage the process, including hiring contractors, overseeing the work, and ensuring the project is completed on time and within budget.

  • What is your tenant retention rate?

    Our tenant retention rate is high due to our commitment to providing excellent service and maintaining properties in top condition. We focus on addressing tenant needs promptly and ensuring a positive living experience.

  • What happens if a tenant doesn't pay rent on time?

    In the event of late rent payments, we have a structured process in place that includes sending reminders and applying late fees as outlined in the lease agreement. If necessary, we will take further legal action to resolve the issue.

  • What kind of insurance do you require for properties you manage?

    We require tenants to obtain renters insurance, which covers property damage and liability. We can also assist in recommending insurance providers if needed.

  • How do you handle move-in and move-out procedures?

    We conduct thorough move-in and move-out inspections, document the property's condition, and handle the collection or return of security deposits. This ensures any damages are noted and addressed accordingly.

  • Do you offer short-term rental management?

    Yes, we offer short-term rental management services. This includes marketing the property on short-term rental platforms, handling bookings, guest communication, and property maintenance between stays.

  • Can you help with property acquisitions and sales?

    Yes, we can assist with property acquisitions and sales through our network of real estate professionals. We provide guidance on market conditions, property values, and investment opportunities.

  • How do you handle utility management?

    We can manage utilities on behalf of property owners, ensuring timely payments and monitoring usage to identify any potential issues. This can be particularly useful for multi-family units or commercial properties.

  • What is your policy on pets in rental properties?

    Our pet policy varies depending on the property owner’s preferences. We can enforce pet restrictions, require pet deposits, and ensure that pet-related damages are covered. This policy will be clearly outlined in the lease agreement.

  • How are property maintenance issues tracked and reported?

    We use a property management software system to track and report maintenance issues. Property owners can access this information through their online portal to see the status of maintenance requests and completed work.